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A/R Customer Resolution Specialist

Location: 

Wisconsin, US

Req ID:  8607
Date:  May 29, 2025

Krones designs, develops, manufactures, and installs both machines and complete packaging lines.  We have become one of the leading system suppliers for breweries and beverage producers as well as for the food, chemical and cosmetics industries.  Our 16,000 employees worldwide strive for innovation and detail and ensure that each customer receives the best quality in product and service.

We are currently looking for candidates who want to make a difference and who wish to be part of our dynamic organization in the US. Krones Inc. is an equal opportunity employer.

 

This is a hybrid position, with initial on-site training, based out of our North American Headquarters in Franklin, Wisconsin. 

 

About the role

Krones, Inc. is looking for an Accounts Receivable Customer Resolution Specialist to support our Collection Department. Are you passionate about helping and optimizing success in our business?  Are you highly adaptable and eager to improve processes?  Then look no further than Krones, Inc!

 

In this position you will be tasked with:

  • Performing and owning the entire collection process
  • Ensuring that we are exceeding our customer’s collection needs and resolving any requests within the handling of their account while working with cross-functional departments
  • Processing and posting all customer payments
  • Creating various reporting requests and account reconciliations
  • Assisting and supporting monthly, quarterly, and yearly audits and closings
  • Suggesting, implementing, and participating in process improvement initiatives

 

Qualifications:

  • At least a 2-year degree in Accounting, Finance, Business Administration, or related field is required
  • Experience with Microsoft Office Suite with a high proficiency in Excel is required
  • Experience working for a company in the manufacturing industry is required
  • 2-4 years of prior experience with the understanding of collection functions is preferred
  • Strong analytical and problem-solving skills with the attention to detail
  • Excellent written, verbal, and interpersonal communication skills
  • Strong multi-tasking and time-management skills
  • Ability to work independently as well as in a team environment
  • Experience with SAP, Ariba, Taulia, and Coupa is a plus

 

Krones, Inc. offers an outstanding opportunity to be involved with and challenged by leading-edge technologies, further career opportunities to learn and develop skills, a flexible work schedule and a competitive salary and benefits program. Our Krones Benefits program includes a generous health/dental/vision package, and 401(k) program in addition to other benefits. Please submit your resume.

Applicants have rights under Federal Employment Laws, view posters linked below: 

Family and Medical Leave Act (FMLA) poster; Know Your Rights Poster; E-Verify Participation Poster English and Spanish

A world leader in the processing and packaging industries, KRONES works with some of the largest beverage, food, and consumer packaging brands in the world. With projects ranging from planning and installing fully integrated processing, packaging, and bottling systems to replacing or upgrading individual machines, your work will make a difference by helping deliver vital products to the world.

As a Krones employee, you’ll experience the positive impact of Krones culture from day one. Whether you work on the production floor, in the office, or out in-the-field, Krones strives to create an inclusive environment where all team members feel supported and valued.

Apply now »