Asset & Customer Care Manager

Krones designs, develops, manufactures, and installs both machines and complete packaging lines.  We have become one of the leading system suppliers for breweries and beverage producers as well as for the food, chemical and cosmetics industries.  Our 16,000 employees worldwide strive for innovation and detail and ensure that each customer receives the best quality in product and service.

We are currently looking for candidates who want to make a difference and who wish to be part of our dynamic organization in the US. Krones Inc. is an equal opportunity employer.

The Asset & Customer Care Manager is responsible for the Line of the Future. This position is 100% on-site at a customer location in Cincinnati, OH. This position will be responsible for the customer agreement and for its success, from operations and a financial perspective while fulfilling the targets. 

Responsibilities:

• Maintain a safe environment for Krones employees and visitors; communicate and enforce safety and environmental policies; serve as a role model in compliance.
• OEE output according to plan, with the ownership of agreement, think and act like a customer in close co-operation with the customer.
• Daily co-ordination with Embedded Engineers, for effective line management while reporting project status to stakeholders.
  Monitor and decide different maintenance strategies, production plannings, spare parts and consumables stock/inventories.
• Interpretation of information and KPIs from the Krones. Digital Analytics dashboard, update on the same to customer and reporting internally.
• Project controlling financially, tracking project budget and escalation of uncontrollable deviations.
• Plan, coordinate and report the maintenance activities preventive, breakdown/emergency, overhaul for production line with the support of SAP Asset management tool and other digital products like shopfloor guidance, etc.
• Planned/preventive maintenance activities to be optimized to reduce the line stoppages e.g., planning of maintenance or repair during CIP or changeover timings, planning rolling overhauls for filling valves, etc.
• Organize regular meetings at customer level and internally in Krones.
• Perform any other duties as assigned (shift optimization, with hands on maintenance support when necessary).
• Work closely with Customer to ensure coordination of production, quality, maintenance and overall throughput.
• Regular and predictable attendance is an essential function of the job, along with split shifting presence at the plant together with local resources.
• International travel and domestic travel required for this position. 

Who you are:

• Requires an Associate’s degree or equivalent experience normally gained through 5-10 years of related work history with progressively more responsible and complex assignments.
• The ideal candidate must have 5 years+ of packaging & project management experience.
• Education: Project Management (PMP or similar), Lean, and or Six Sigma methodology preferred.
• Must have strong technical knowledge of bottling & packaging lines, excellent written and verbal communication skills in addition to project management skills. Goal orientated, self-starter, team player, excellent computer skills, with a positive outlook.
• Knowledge of MS-Office, MS-Project, Krones. Digital analytics, and SAP are preferred. 

Krones , Inc. offers an outstanding opportunity to be involved with and challenged by leading-edge technologies, further career opportunities to learn and develop skills, a flexible work schedule and a competitive salary and benefits program. Our Krones Benefits program includes a generous health/dental/vision package, and 401(k) program in addition to other benefits. Please submit your resume.

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