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Service Support Specialist -RCC Remote commission line electrician

Location: 

Wisconsin, US

Req ID:  8522
Date:  Jan 29, 2025

Krones designs, develops, manufactures, and installs both machines and complete packaging lines.  We have become one of the leading system suppliers for breweries and beverage producers as well as for the food, chemical and cosmetics industries.  Our 16,000 employees worldwide strive for innovation and detail and ensure that each customer receives the best quality in product and service.

We are currently looking for candidates who want to make a difference and who wish to be part of our dynamic organization in the US.

Job Summary:

  • Primary focus support remotely and onsite new installation, during commissioning of machines, with signal exchange, machine integration, conveyor fine tuning, PLC program bugs, PLC upgrades, Visiwin, Zenon, network troubleshooting and settings. etc.
  • Secondary focus when available assist with Krones NA Support Center queue providing technical support to customers and Service Technicians to diagnose equipment. problems and find solutions programming problems
  • Communicate directly with customers and technicians to expedite resolution machine problems.
  • Manage company resources through effective and appropriate use and maintenance of equipment, tools, supplies, phones, and energy.
  • Assist on weekend support rotation if available and necessary.
  • Requires up to 50% Travel in USA and abroad to new installation sites to support commissioning
  • Perform any other duties as assigned.

 

Experience/Education Requirements:

Required: Associate Degree or Bachelor of applied sciences (EE) preferred or equivalency of minimum four years of industry experience, to include:

  • Minimum 6 years of experience as a line electrician.
  • Minimum 6 years of experience of PLC Siemens, S7, TIA & AB. 
  • Minimum 6 years of experience with signal exchange between systems
  • Minimum 6 years of experience with conveyor technology and line balancing
  • Proficient in troubleshooting on site, through phone or remote service.
  • Excellent communication skills are required.

Krones , Inc. offers an outstanding opportunity to be involved with and challenged by leading-edge technologies, further career opportunities to learn and develop skills, a flexible work schedule and a competitive salary and benefits program. Our benefits program includes a generous health/dental/vision package, and 401(k) program in addition to other benefits. Please submit your resume.

A world leader in the processing and packaging industries, KRONES works with some of the largest beverage, food, and consumer packaging brands in the world. With projects ranging from planning and installing fully integrated processing, packaging, and bottling systems to replacing or upgrading individual machines, your work will make a difference by helping deliver vital products to the world.

As a Krones employee, you’ll experience the positive impact of Krones culture from day one. Whether you work on the production floor, in the office, or out in-the-field, Krones strives to create an inclusive environment where all team members feel supported and valued.

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